FAQ

We're a team of casino enthusiasts and experienced online content creators based in New Zealand. Our aim is to provide Kiwis with reliable information to help them navigate the world of online casinos.

No, we are not an online casino. We are an information website that reviews and compares online casinos available to players in New Zealand. We do not operate any gambling services ourselves.

We are not qualified to provide legal, financial, or any other type of professional advice. The information on our website is for informational purposes only. Consult with a qualified professional for personalized advice.

We earn revenue through affiliate marketing. When you click on a link to an online casino on our site and sign up or make a deposit, we may receive a commission. This helps us keep the site running and providing valuable content. We are always transparent about this.

We strive to provide accurate and up-to-date information through thorough research and careful evaluation. We consider various factors, including casino reputation, licensing, game selection, bonuses, and payment options. We are committed to being as objective as possible. However, you should always verify important details, like bonus terms, directly with the casino before playing. We provide information 'as is'.

We have a multi-step evaluation process. We look at licensing and regulation, security measures, game variety and quality, bonus terms and conditions (paying close attention to fairness), customer support responsiveness, and player feedback. Only casinos that meet our high standards are featured on our site.

Online gambling laws in New Zealand can be complex. It's legal for New Zealanders to gamble at online casinos that are based *outside* of New Zealand. However, it is your responsibility to understand and comply with all applicable laws and regulations in your jurisdiction.

Unfortunately, we cannot directly intervene in disputes between players and online casinos. We recommend contacting the casino's customer support team first. If that doesn't resolve the issue, you can explore options like contacting the licensing authority or using a third-party dispute resolution service.

Gambling should be a source of entertainment, not a way to make money. Set a budget and stick to it, never chase your losses, take frequent breaks, and be aware of the signs of problem gambling. Several resources are available in New Zealand to help with problem gambling, such as the Problem Gambling Foundation (PGF) and Gambling Helpline NZ.

We make every effort to ensure the accuracy of the information on our website, but the online casino landscape is constantly changing. Bonus terms, game availability, and other details can change without notice. Therefore, we cannot guarantee 100% accuracy at all times. Always verify crucial information directly with the online casino before playing.